Privacy Policy

Your privacy is critically important to us.


700 N Central Glendale

California, United States of America

(800) 789-8969

It is StorageByOwner's policy to respect your privacy regarding any information we may collect while operating our website. This Privacy Policy applies to (hereinafter, "us", "we", or ""). We respect your privacy and are committed to protecting personally identifiable information you may provide us through the Website. We have adopted this privacy policy ("Privacy Policy") to explain what information may be collected on our Website, how we use this information, and under what circumstances we may disclose the information to third parties. This Privacy Policy applies only to information we collect through the Website and does not apply to our collection of information from other sources.

This Privacy Policy, together with the Terms and conditions posted on our Website, set forth the general rules and policies governing your use of our Website. Depending on your activities when visiting our Website, you may be required to agree to additional terms and conditions.

This Privacy Policy was last updated on July 1, 2019 11:20 am PST. This Privacy Policy applies from said date. This policy may be amended This policy may be amended to reflect regulatory requirements, advances in technology, Site or App updates and changes in our personal information management practices. Any new policy will automatically be effective when it is published on the application or website, which will also be reflected in the last updated date and time.

Website Visitors

Like most website operators, StorageByOwner collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. StorageByOwner's purpose in collecting non-personally identifying information is to better understand how StorageByOwner's visitors use its website. From time to time, StorageByOwner may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.

StorageByOwner also collects potentially personally-identifying information like Internet Protocol (IP) addresses for logged in users and for users leaving comments on blog posts. StorageByOwner only discloses logged in user and commenter IP addresses under the same circumstances that it uses and discloses personally-identifying information as described below.

Gathering of Personally-Identifying Information

Certain visitors to StorageByOwner's websites choose to interact with StorageByOwner in ways that require StorageByOwner to gather personally-identifying information. The amount and type of information that StorageByOwner gathers depends on the nature of the interaction. For example, we ask visitors who sign up for a blog at to provide a username and email address.


The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.


Ads appearing on our website may be delivered to users by advertising partners, who may set cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement to compile information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This Privacy Policy covers the use of cookies by StorageByOwner and does not cover the use of cookies by any advertisers.

Links To External Sites

Our Service may contain links to external sites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy and terms and conditions of every site you visit.

We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites, products or services. uses Google AdWords for remarketing uses the remarketing services to advertise on third party websites (including Google) to previous visitors to our site. It could mean that we advertise to previous visitors who haven't completed a task on our site, for example using the contact form to make an enquiry. This could be in the form of an advertisement on the Google search results page, or a site in the Google Display Network. Third-party vendors, including Google, use cookies to serve ads based on someone's past visits. Of course, any data collected will be used in accordance with our own privacy policy and Google's privacy policy.

You can set preferences for how Google advertises to you using the Google Ad Preferences page, and if you want to you can opt out of interest-based advertising entirely by cookie settings or permanently using a browser plugin.

Protection of Certain Personally-Identifying Information

StorageByOwner discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organizations that (i) need to know that information in order to process it on StorageByOwner's behalf or to provide services available at StorageByOwner's website, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using StorageByOwner's website, you consent to the transfer of such information to them. StorageByOwner will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to its employees, contractors and affiliated organizations, as described above, StorageByOwner discloses potentially personally-identifying and personally-identifying information only in response to a subpoena, court order or other governmental request, or when StorageByOwner believes in good faith that disclosure is reasonably necessary to protect the property or rights of StorageByOwner, third parties or the public at large.

If you are a registered user of and have supplied your email address, StorageByOwner may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what's going on with StorageByOwner and our products. We primarily use our blog to communicate this type of information, so we expect to keep this type of email to a minimum. If you send us a request (for example via a support email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. StorageByOwner takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.

Aggregated Statistics

StorageByOwner may collect statistics about the behavior of visitors to its website. StorageByOwner may display this information publicly or provide it to others. However, StorageByOwner does not disclose your personally-identifying information.

Affiliate Disclosure

This site uses affiliate links and does earn a commission from certain links. This does not affect your purchases or the price you may pay.


To enrich and perfect your online experience, StorageByOwner uses "Cookies", similar technologies and services provided by others to display personalized content, appropriate advertising and store your preferences on your computer.

A cookie is a string of information that a website stores on a visitor's computer, and that the visitor's browser provides to the website each time the visitor returns. StorageByOwner uses cookies to help StorageByOwner identify and track visitors, their usage of, and their website access preferences. StorageByOwner visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using StorageByOwner's websites, with the drawback that certain features of StorageByOwner's websites may not function properly without the aid of cookies.

By continuing to navigate our website without changing your cookie settings, you hereby acknowledge and agree to StorageByOwner's use of cookies.


Those who engage in transactions with StorageByOwner – by purchasing StorageByOwner's services or products, are asked to provide additional information, including as necessary the personal and financial information required to process those transactions. In each case, StorageByOwner collects such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor's interaction with StorageByOwner. StorageByOwner does not disclose personally-identifying information other than as described below. And visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.

Business Transfers

If StorageByOwner, or substantially all of its assets, were acquired, or in the unlikely event that StorageByOwner goes out of business or enters bankruptcy, user information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of StorageByOwner may continue to use your personal information as set forth in this policy.

Privacy Policy Changes

Although most changes are likely to be minor, StorageByOwner may change its Privacy Policy from time to time, and in StorageByOwner's sole discretion. StorageByOwner encourages visitors to frequently check this page for any changes to its Privacy Policy. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.

Information We Collect Information You Provide Us:

We collect information that you share directly with us. This may include information you provide when you create or modify your account, interact with customer support, make requests through our site or connected services, and make any other communications directly with StorageByOwner. This information may include your name, phone number, email address, home address, payment method, identity-authentication information (such as that contained on a government issued ID or passport), listing details, item details, and other information that you voluntarily provide us.

Transaction information:

We collect information related to your transactions on the StorageByOwner Service, including the date and time, the amount charged, and other related details.

Usage and Preference Information:

We collect information about how you and other site visitors interact with and use StorageByOwner’s services, such as the pages or other content you view, your searches for listings, bookings that you have made, and other actions you take on our Service. In some cases, we collect this information through the use of cookies, pixel tags, and other related technologies. To learn more about cookies and other related technologies see “Cookies and Other Related Technologies” below.

Log Data:

When you interact with our Services, we collect log information, even if you have not created a StorageByOwner account. Log information may include detail about how you use the Services (including links to third party services), access dates and times, device IP addresses, app features or pages viewed, type of browser, device information, app crashes or other system activity, and the third-party site or services you were using before interacting with our services.  

Information We Collect from Third-Parties  

We also collect information from other sources in addition to those collected through our services. When you create or link your account through Facebook or Google we may receive information such as your registration and profile information. The information we receive varies by and is controlled by the service itself or as authorized by you in your privacy settings at that service.

How We Use Information:

We use the information you provide us to provide, improve, and develop the StorageByOwner Services. Some examples of how StorageByOwner uses collected information include:

Enable you to use the StorageByOwner Services

Enable you to communicate with other members

Provide customer service

To safely and securely facilitate payments

Send receipts/invoices

Perform analytics to provide and optimize your StorageByOwner experience

Send you account notifications, such as support messages and security alerts

StorageByOwner also uses the information you provide us to improve the security and safety of our Services, including:

To detect and prevent spam, fraud, abuse, and other harmful incidents

Verify or authenticate identities and information provided by you

Comply with our legal obligations

Perform security checks against other information sources

Investigate sources of risk and member complaints

Resolve any disputes with any of our users or with third parties

Enforce the Terms of Service


We may use technologies such as widgets or API’s to display parts of our services (e.g., your Listing page) on sites that are operated by our business partners. Listings displayed on a business partners’ site only include the information you provide in your public StorageByOwner Listings. 

Compliance with Law:

StorageByOwner cooperates with law enforcement activities, and may pass your personal information upon legal demand by law enforcement. In the event that StorageByOwner is acquired, sold, liquidated, or enters bankruptcy, personal information will be transferred to the purchasing or managing entity with the expectation that equal or greater privacy controls will be maintained for all personal information transferred.

Service Providers:

StorageByOwner transfers data necessary in carrying out your requests, and processing payment information through its vendors. StorageByOwner does not transfer any additional personal information to third parties.

Sharing between Hosts and Renters:

We may also share information between Hosts and Renters to facilitate the booking process and give you access and control during your renting or hosting experience. Such information as your full name, telephone number, email address, and the address of the Space to be rented (if you are a Host) will be shared between the two parties upon a confirmed booking of a Space.

Public Listings and Profiles:

In order to advertise your Listings and assure customer safety, we make certain information available for public access via the StorageByOwner services. The information on public Listings and Profiles may include information such as your first name, your description of the Space, your general description of yourself, the general area in which your Space is located, a verified ID status (if we have verified your identity via documentation you have provided us), a verified Host status (if you have previously hosted with StorageByOwner), and any other information you choose to provide in your public Profile or Listing.

Aggregated or Anonymized Data:

We may also share aggregated data (data we combine about our users so that it can no longer can identify or reference any individual user) and other anonymized data for business purposes such as marketing, market and industry analysis, demographic profiling, and other business practices.

Cookies and Other Related Technologies  

StorageByOwner Services use third-party cookies, web beacons, and other related technologies. Cookies are small text files that are stored on your browser or device that can perform functions such as recognize your browser and store your preferences. These technologies provide valuable information on how you use our Services and they enable us to enhance your user experience.

Most browsers automatically allow cookies, however you can choose whether or not to accept cookies by modifying your browser or device settings. Cookies are an important part of our Services’ functionality and disabling cookies may affect how you view or interact with our services.

Flash cookies are different from browser cookies and cannot be disabled via your browser settings. For more information on disabling flash cookies you can visit .